Profile: Cook County Treasurer Maria Pappas
Maria Pappas is Treasurer of Cook County, Illinois, a post she has held since 1998. She was elected to a fifth four-year term in November of 2014.
Pappas has remade the Office of Treasurer for Cook County, the world’s 16th largest government, into a vibrant, service-oriented office that develops and uses the latest technological tools for greater efficiency and economy.
A lawyer with a degree in counseling psychology, her organizational and management skills have drawn the attention of foreign governments that have asked for her help with projects.
The granddaughter of Cretan immigrants, Pappas was born on June 7, 1949. She was raised in Warwood, West Virginia, a town of 2,000 near the coal-mining city of Wheeling. As a child, she studied the Greek language and music. She played the electronic pipe organ, directed the choir and traveled around the country with the all-state band as bass clarinetist. As a drum majorette, she won nine gold medals in baton-twirling competitions. Education is a life-long passion for Pappas.
She earned a degree in Sociology from West Liberty State College, in West Liberty, West Virginia, in 1970, and a degree in Guidance and Counseling at West Virginia University in Morgantown in 1972. She earned a doctorate in Counseling and Psychology at Loyola University of Chicago in 1976, and a law degree at I.I.T. Chicago-Kent College of Law in 1982.
Pappas’ public career grew out of her studies at the Adler Institute of Psychology and a grant from the Illinois Attorney General’s Office to work in Chicago’s Altgeld Gardens public housing project. At Altgeld Gardens, she managed the Day One Drug Abuse Center, working to keep young people free of drugs. Testifying in related court cases involving young people led her to visit prisons and jails, which led her to go to law school, which led her to consider public service. In 1990, she ran for Cook County Commissioner, one of 17 such positions on the Cook County Board of Commissioners, which oversees health care, law enforcement and other matters for 5.4 million people.
Pappas won, and for eight years represented constituents from Chicago’s North Side and North Shore suburbs. As a county commissioner, she came prepared for every meeting and built a reputation as a budget guru, a fiscal hawk who supported tax cuts, open government and efficiencies in a government that wasn’t efficient. She initiated and successfully fought for human rights ordinances and introduced measures to install reform in areas such as truth-in-lending budgeting, ending no-bid legal and bond-issue contracts, and status reports by outside consultants. She co-authored an extensive study on teenage pregnancy, outlining a program to combat a key societal issue.
In 1998, she ran for Cook County Treasurer and won.
The Office of the Cook County Treasurer manages more than $18 billion yearly. It collects property taxes on almost 1.8 million parcels of property – homes, businesses and land – in two yearly installments. The office then distributes the revenue to about 2,200 local government agencies such as municipalities, school districts, police and fire districts, library districts and others that tax properties in their areas.
When Pappas was a commissioner, it was recognized that even in a technologically deficient government, the Treasurer’s Office was especially archaic. The office had four working computers and six typewriters. It did have dozens of letter-openers – payment envelopes were opened by hand and sums written in ledger books. Pappas found that being Treasurer was not smooth sailing at the outset.
When Pappas walked into her new office, she saw piles of cardboard trays on the floor and asked what was in them. To her unpleasant surprise, the trays contained payment checks with a value of more than $30 million. This money could not earn interest for the County until it had been deposited in proper bank accounts, and some of the checks had been there for 12 weeks. Newly elected officials were supposed to tread lightly and make no noise, Pappas disagreed. She made noise.
She immediately obtained a bank lockbox to deposit not only the checks on the floor but all future checks on the day they were received. In her first year, interest on deposits went from almost $4.8 million to almost $19 million. Pappas says the Treasurer’s Office she walked into in 1998 reminded her of some Third World countries she has seen.
With a vision of making her office paperless, Pappas kept changing things, innovating, turning the office into a networked system of computers that integrated collections, deposits, earnings, distributions, refunds and other data previously logged manually. An integrated cashiering and general-ledger system resulted in speedier access to payment and other data for taxpayers and local government agencies.
For more information visit her website at www.MariaPappas.net
Pappas’ Treasurer’s Cook County website offers more public services than most other agency websites. Check it out at www.cookcountytreasurer.com.